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Help >> Frequently asked questions
 
FREQUENTLY ASKED QUESTIONS
  1. Registration, Member ID, Password, and Sign-in issues

    What do I have to do if I want to register online to become ECVN member?

  2. Website browsing issues

    What kind of browser ECVN support?

  3. Buying

    What do I have to do if I want to buy a product?

    Why can't I find sellers' email addresses?

    Why can't I find the selling lead after posting them?

    How can I make sure my trade lead/quotation has been sent successfully?

    How do I add a picture to my selling lead?

  4. Selling

    What do I do if I want to sell a product?

    Why can't I find Buyers' email addresses?

    How can I make sure my trade lead/quotation has been sent successfully?

    How do I add a picture to my selling lead?

    Why can't I find the selling lead after posting them?

  5. MyECVN Management

    I am not an ECVN member, can I use MYECVN?

    What do I have to do to update member information?

    How do I update my company information?

    What do I have to do if I want to check email?

    How can I do if I want to post/change/delete my product/trade leads in MYECVN?

  6. Upgrade, degrade member level

    We are now Bronze member of ECVN. How can we be upgraded to silver member?

    In what cases my company will be degraded?

    We are now ECVN silver member. How can we be upgraded to gold member?

 
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E-commerce Development Centrer (Ecomviet) - 25 Ngo Quyen Street, Ha Noi City, Viet Nam
Email: support@ecvn.com
Person in charge: Tran Huu Linh
Tel: 844-22205351 - Fax: 844-22205507